We collect only what you give us voluntarily: name, email address, phone number, and a postal address when an order ships. We use that information to communicate with you and to fulfil what you've asked for — nothing else. We do not run ad pixels or marketing trackers on this site. We do not sell or rent any personal information to any third party under any circumstance. We share only what's strictly necessary with our shipping carrier and payment processor to complete an order; both are bound by their own data-protection commitments. Data is held for as long as the working relationship continues, plus the legal minimum for tax records. You may request access, correction, or deletion at any time by writing to us; we will respond within thirty calendar days.
This site uses a small number of cookies. Essential cookies remember basic things like your language preference, the contents of your cart, and whether you've already dismissed this banner — without them the site does not work properly. We do not set advertising cookies, we do not run third-party tracking pixels, and we do not feed data into marketing networks. If your browser supports it, you can block or delete cookies in your settings and the site will still function (you'll be asked again about banners). Essential cookies are kept for the duration of the session or up to twelve months for preferences. We do not store personally identifying information in any cookie.
Anything we keep about you is yours to access, edit, port, or remove. Just email us and we'll act on the request within thirty days at no cost. That includes asking for a copy in CSV or JSON, restricting how we process specific records, withdrawing consent for communications, and erasing your records entirely (subject to any legal requirement to retain order data for accounting purposes). Concerns about how we handle your data can also be escalated to the data-protection authority in your jurisdiction.
Cedar Pathfield collects personal information you provide when contacting us about garden design, paving, drainage, and planting services. This includes your name, email address, telephone number, and details of your enquiry. We use this solely for responding to your request, scheduling consultations, providing project estimates, and maintaining correspondence records. We do not sell or rent personal data to third parties.
Our server automatically records your IP address, browser type, pages visited, and visit timestamps for site performance monitoring. We retain enquiry records for twenty-four months after last communication, and financial records as required by Japanese tax law. You may request access, correction, or deletion of your data at any time by emailing hello@cedar-pathfield.com.
Under Japan's Act on the Protection of Personal Information (APPI), you may request access to personal data we hold, correction of inaccurate records, deletion of data, restriction of processing, and withdrawal of consent. Requests are handled within thirty calendar days at no cost. Write to hello@cedar-pathfield.com or by post to 〒162-0065 Tokyo, Shinjuku Ward, Sumiyoshicho, 5-12-3. Concerns may also be escalated to the Personal Information Protection Commission of Japan.